Privacy Policy

We collect information you provide directly to us when you: • Fill out our contact form (name, email, phone number, property type, message) • Become a monitoring client (property address, billing information, emergency contact details) • Communicate with us via email or phone We also collect certain information automatically through our monitoring platform, including sensor data from devices installed at your property, access logs to the owner dashboard, and technical information such as IP addresses and browser type.

We use the information we collect to: • Provide, maintain, and improve our property monitoring services • Process transactions and send related information including purchase confirmations and invoices • Send you technical notices, updates, security alerts, and administrative messages • Respond to your comments, questions, and requests • Communicate with you about services, offers, and events • Monitor and analyze trends, usage, and activities in connection with our services • Detect, investigate, and prevent fraudulent transactions and other illegal activities

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below: • Service Providers: We may share your information with vendors and service providers that perform services on our behalf, such as payment processing, cloud hosting, and data analytics. These parties are bound by contractual obligations to keep personal information confidential. • Emergency Response: In the event of an emergency at your property, we may share relevant property information with emergency services (fire department, police) as necessary to protect life and property. • Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes. • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We take data security seriously. All sensor data is transmitted and stored using end-to-end encryption. Our cloud infrastructure is SOC 2 compliant. We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction, or damage. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Sensor data from your property monitoring is retained for a period of 12 months following the end of your service agreement. You may request deletion of your data at any time by contacting us.

You have the right to: • Access the personal information we hold about you • Request correction of inaccurate personal information • Request deletion of your personal information • Object to processing of your personal information • Request restriction of processing of your personal information • Request transfer of your personal information To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

Our services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary action.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us: Ocsirb Environmental LLC Email: [email protected] Phone: (239) 555-0147 Address: Miami, FL Last Updated: March 2026